CRM systems
Customer Relationship Management - increasing efficiency and customer satisfaction
The challenge?
Implementing a CRM system presents challenges like balancing daily operations with future improvements, managing costs without clear ROI, and ensuring your team adopt new ways of working. Confusion about CRM objectives across departments and uncertainty around ongoing maintenance can further complicate the process.
How can I help?
I can help your business select, customise and implement a CRM system tailored to your needs. My knowledge of various CRM platforms and industry best practices will ensure the chosen system aligns with your objectives and customer relationships and streamlines processes to drive growth.
I also offer employee training and ongoing support to ensure a smooth transition and effective usage.
“Gavin supported me in the implementation of CRM software into the business, from initial supplier sourcing through to training and delivery to the sales team. My team relies on our CRM every day to support our continued growth, so it was important to get it right and Gavin delivered on all fronts.”
Guy Dodd, Sales Director
